BILLING AND PAYMENTS

  • The billing department functions on all week days round the clock

  • Charges of investigations, operation theatres & doctor fees will vary according to the room category

  • Bed charges are inclusive of Diet and nursing services. Additional food beverages / mineral water for the patients or visitors will be charged extra

  • Statement of account (SOA) is generated and distributed every Monday, Wednesday and Friday. SOA will list the charges accrued to the patient along with a request to settle the same. Emergency charge @ 2 times the routine rate will be applicable for any test / procedure done on Sundays / public holidays / after working hours of respective departments / on an emergency basis

  • OT Emergency charge @ 1.5 times the routine rate will be applicable for any procedure done on Sundays / public holidays / after OT working hours on an emergency basis

  • Emergency visit charges are applicable between 11:00 pm to 06:00 am when the doctor is specially called to see the patient

  • Intensivist visit will be charged on a per day basis during the period of stay in ICUs

  • If more than one surgery is performed during the same session i.e. within a single theatre slot then the patient is charged as per multiple surgeries (please refer surgical tariff for further details)

  • Cardiac packages are only for the patients admitted in Common, Economy and Twin Sharing class. Up gradation or down gradation of the class within package is not permissible i.e. for Angiography, Angioplasty, Bypass.

  • There is a surcharge of 20% levied on the final bill amount of all foreign nationals/ NRI patients

  • You can redress your billing queries on(timings 9 am to 5 pm for admitted patients and 2 pm to 5 pm for discharged patients

  • No billing queries will be entertained after 30 days from date of discharge

Request
An Appointment